HoldSpace Privacy Note

HoldSpace is built around one promise: your client information stays on your computer.

What stays with you

Everything you enter into HoldSpace (your clients, their notes, events, and supplement inventory) is stored only on your own computer. I don't have a copy, I can't see it, and HoldSpace has no server where it could be sent.

Your data is stored encrypted, so it can't be read by someone who takes the file off your computer.

Backups

Backups go only where you choose: a folder on your computer or a USB drive.

Once HoldSpace has encrypted your records, your backups are encrypted too, and only your recovery code can open them on another computer. (If you came from Gift Inventory and chose "Not now", that happens when you finish the recovery-code step, within 14 days.) Keep that code safe: without it, nobody can recover your data, including me. For full protection if your computer is ever lost, make sure it has a sign-in password, or set a HoldSpace password.

When HoldSpace uses the internet

Only for the following, and none of it includes your clients' information:

1. Checking your licence, about once a month. This sends your licence key and a label with your computer's name to Polar, the company that handles HoldSpace sales.
2. Checking for updates. HoldSpace asks GitHub, where updates are published, whether a new version exists. Like any website, GitHub sees your computer's internet address.

HoldSpace does no usage tracking, no analytics, and no advertising.

When you buy HoldSpace

Your purchase is handled by Polar, which processes your name, email address, and payment details under its own privacy policy. I receive your name and email address so I can support you.

Your clients' information

HoldSpace keeps your clients' information on your computer, under your care. How you store, share, or export it is up to you. Note that Excel and CSV exports are not encrypted: treat exported files with the same care as paper records.

Changes

If HoldSpace ever changes how it handles information, this note will be updated before the change reaches you, and the date below will change.

Questions

Write to me at support@useholdspace.com.

Last updated: [date]
Antal Tungler